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Question DetailsAsked on 7/31/2013

using angies list member 10% off plumbing service coupon - when should coupon be presented to contractor, when getting quote or after job completed

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3 Answers


Hello, this is Kiel from Angie's List. In these situations, it is best to present the coupon upfront and let them know that you will be using it for the service, to ensure that the coupon applies to the work you're having done.

Thanks so much!

Answered 7 years ago by KielH


Coupons usually say they have to be presented at time of quote. If not, then would have to be presented upon receiving the quote so the actual contract price is right.

Ethically, the right time is right after the quote, so the contractor cannot just bump up the quote by the discount amount.

In practice, the business lobbies generally get to the lawmakers and get it in the law so it has to be presented at the time you first contact the contractor, which gives unscrupulous vendors and contractors the ability to bump the bid price up to compensate for the discount. Usually, the law reads that it must be "presented at time of purchase" - which leaves it unclear for contractors exactly when time of purchase is.

And of course, if he says it is too late after the quote is in and you argue with him on it, then you have an unhappy contractor and have destroyed the working relationship that should prevail. Welcome to the real world.

Answered 7 years ago by LCD


When a contractor offers a coupon for whatever percent off, it is to drum up the business and to get a contract or an agreement on price.

When the price is givin the coupon should be agreed upon before the work begins.

He may not up the price (cause that would be bad business ethics) But he may be able to

make an adjustment so he/she can live up to the price given using the coupon.

Ex: I have 4 employees. Two employess make $12 an hour and two others make $14 an hour.

If the job takes 20 hours thats a $40 difference if you do the math.

What two employees would you use to make everything satisfactory Win Win situation?

Hitting them with a coupon after the work is done is not good ethics or communication and will hurt the relationship. Always verify all coupons with contracts, restaurants etc....

And don't forget a contractor can put the word out on a customer that may have bad practices also. Everyone is human.

It's always a smart practice to know the price, mention or show the coupon so the contractor now knows what he is being paid and may be able to adjust a little to make it happen for you. Simple ethics. Everyone happy for sure.

Answered 7 years ago by Guest_94015629

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