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Question DetailsAsked on 10/27/2014

what is Angie's List 30-Day Refund Guarantee.

I saw this listed in the Big Deal for interior painting today. Could not find anything about this "Guarantee" on the Angie's list website.

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2 Answers



This is Kelly M. in Member Care. Thanks for your question. I'm happy to help!

The policy you're referring to is in regards to our Big Deals. Deals purchased through Angie's List can be refunded if the member contacts us within 30 days of buying the Deal. After this time, we will work with the member to find other solutions, such as working with the providers of the Deal to get the work done or finding a replacement deal.

If you have any other questions about this policy, you can respond in this thread or email us at Thanks again, and have a good day!

Answered 5 years ago by Member Services


One thing Kelly forgot to mention - the 30 day guarantee is only good if the vendor has not "started" the work - which could include doing ANY work on the job, mobilizing equipment to the jobsite, ordering or buying materials for it, etc.

Answered 5 years ago by LCD

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