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Question DetailsAsked on 3/24/2015

what is your cancellation policy?

I purchased Coupon Code: Carpet-1791589-1 on 2/20/2015. There were repairs being done at my house so I was unable to schedule the cleaning at that time. We have just been given a completion date of 4/1 for those repairs; I called UpFront this morning, and was told they do not have a service date available until the 3rd week of April so I should call Angies for a refund. Thank you, Doris Dyer

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Hi,

This is James W. in Member Care. I'm happy to help!

Thanks for reaching out to us regarding your deal. While this purchase is outside of the 30 Day Refund Guarantee, there are other options available to you.


We can help resolve the issue with UpFront Home Services. If you prefer, we can look for another company offering this type of deal or simply find a new offer. Please let us know which option you prefer and a specialist will be happy to assist.

You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!

Answered 4 years ago by Member Services




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