Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 ahowell 95
6 KnowledgeBase 95
7 skbloom 80
8 Guest_98024861 70
9 Guest_9311297 70
10 Guest_9400529 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 1/18/2018

what is the quality of Palliser furniture?

Do you have the same question? Follow this Question

1 Answer


Angies list is a site for vendor and services reviews, not products - so highly unlikely you will get any responses here.

If you google your question, looking for complaints about Palliser Furniture, you will find several class action suits apparently involving stores selling their products having to give refunds or creditds because of deteriorating "laminated leather" - basically very thin leather overlaid and glued on a fabric scrim, much like naugehyde is made, resulting in peeling or delaminating. Also at sites like you will find complaints about poor qualtiy recently because of a manufacturing move from their headquarters area (Manitoba) to Mexico resulting in lumpy and sloppily stitched and assembled furniture, in addition to complaints about delaminating/peeling leather and mixtures of PVC and other materials with leather in furniture advertised as having all-leather upholstery, as well as long shipping delay complaints apparently related to the leather delamination issue.

I also say a couple of complaints about furniture showrooms showing true leather furniture as showroom samples, but when the product was delivered it came in with mixed materials as coverings, so be cautious about that, and be careful about paying before you have an opportunity to inspect at delivery time. I have seen complaints about this for several brands - where the showroom has the top of the line product but what is deliered is lower grade model or even a mass-produced discount product specailly run for minimum quality and price - I ran into that with a Sealy mattress once from a major supposedly reputable furniture store, buying at a holiday "half off" sale based on a showroom sample of their standard high-quality product, but when it came in was much lower quality (and was not the advertised pillow top at all) and it had a label with a fine print single digit code on it which indicated it was a special order with zero warranty, even though it had the exact same make and model label on it as the 8 year warranty higher-end product. That one took me months and action leading to a criminal fraud complaint before they refunded my money. Apparently selling mass-produced cheaper products based on higher-line showroom samples is not an uncommon practice - some manufacturers apparently, basedon reviews and some class action and state attorney general complaints even make special higher-end showroom samples which you cannot even buy - they are there for show only as a bait-and-switch. Sort of like showroom cars having all the bells and whistles but they advertise the prices for stripped-down models you cannot even buy - all the cars they ship are loaded with "options packages" which are not optional at all because to buy a car without them you have to special-order (at higher price) to get one without the "options".

From the type of stores their products are listed as selling from (some big box stores and Wayfair and discount furniture stores and such) I would not be expecting top-of-the-line products, as they appear to be selling at discount prices (though the amounts some people list on their reviews are amazingly high -more like La-z-Boy prices) to the mass market - apparently joining the rush to the bottom as it were in recent years.

So check out the complaints and listings and weigh them, and like with any major purchase you should personally look into the quality and inspect what you are buying in person before buying - not buy off some advertisement.

Answered 2 years ago by LCD

Related Questions

Terms Of Use
Privacy Policy